Returns & Exchanges
At Precious About Make-up, we want you to be completely satisfied with your beauty essentials. If you change your mind, you can return unopened and unused products in their original packaging within 14 days of delivery.
Initiate Your Return
Contact our customer service team with your order number and the details of the items you wish to return to receive a Return Authorization.
Secure Your Package
Carefully pack the unused items in their original boxes to ensure they are protected from damage during transit back to our studio.
Ship the Items
Affix the provided return label or use a trackable shipping service to send your parcel to the address provided in your authorization email.
Receive Your Refund
Once our quality control team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing